General Manager

Full job description

Heine Brothers is on the hunt for a fresh face to join our General Manager team! Are you all about customer service and hospitality? Does the idea of constant growth and learning get you pumped? Are you curious about diving into the world of business management and people development? Well, maybe this spot is your calling!

Here are a few traits we're seeing as a must in our GMs:

  • Customer Service Queen: You bring the hype wherever you go!
  • Growth Mindset Guru: Always hungry for knowledge and ready to level up.
  • Stellar Communicator: You speak the language of connection and clarity.
  • Master of Connection: Building bridges with every person you meet.
  • Self-Driven Dynamo: You're your own biggest cheerleader and motivator.
  • Ultimate Professional: Top-tier in everything you do, from your demeanor to your work ethic.

We of course LOVE all our fundamentals, but here are a few that we think are SUPER important in this role:

  • Make it Right: Not just for coffee! We all make mistakes - coming to this role humble and ready to make it right for everyone is a MUST.
  • Practice Blameless Problem Solving: Addressing problems early without blame or shame is the name of the game!
  • Have Some Fun: Need I say more? As the self proclaimed most fun department, this is required.
  • Honor Commitments and Act with Integrity: Honesty, Confidentiality, and integrity are the most important traits you can bring to this role.

If you're nodding along and feeling the vibes, we want to hear from you! Let's make some magic happen together at Heine Brothers!